Out with Sympatico, in with Rogers (gripe post)

(Alternate title: “Turns out I’m an internet junky”)

Patti and I moved into our new place on Tuesday (yeah!). I didn’t get a chance to set up the computer until Thursday evening (somehow Patti thought the kitchen was more important, mind you she is a damn good cook). Found the modem, found the laptop, hooked it up… no internet.

Called tech support, waited over 20 minutes … zzz… got some guy oversees who can barely speak English. He claims that we didn’t put a move order in. Patti was the one who notified all the utilities, and if you know Patti, then enough said.

I have to call back on Friday during business hours.

Friday morning. I am not told that this area doesn’t have high speed, and the reason why the order wasn’t executed was because there’s no high speed. So, they just … left it. Best they can give is one meg, and oh by the way the move order will take 4-7 business days.

You have to be kidding. My god man do you know what its like to live without internet?!! And with the Sunday night WoW game only days away…

One meg? How primitive. Next you’ll expect me to go dial up! Hrmph.

Called Rogers. “How about tomorrow between noon and 2?”. Next day, on a Saturday? Wow, fantastic!

Speeds up to 8 meg, but I got the 7 meg (512K up) which matches the down speed I had with Ultra (up is a bit slower).

Subjectively, and perhaps its just because I’ve been internet deprived for a few days <scratches arm nervously>, it *seems* faster!

I would’ve preferred Sympatico, Rogers does traffic shaping though they deny it, but they left me no choice.

I did a little dance for joy when I was able to get to a web page again. <kiss kiss kiss kiss> There’s just no going back.

One Response to “Out with Sympatico, in with Rogers (gripe post)”

  1. anthony Says:

    How’s the new place?

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